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Discussion topic: Not getting wifi signal in my room

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This message was authored by: HYR

Not getting wifi signal in my room

I am not getting wifi signal in my room wjic is bery inconvinient as I am not getting sufficient internet speed. I did speed test on ookla and getting results of 2 to 2.5mbps speed against 75mbps guranteed.  I am looking for refund and also cancellation of my connection if this cant be rectified on urgent basis.

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This message was authored by: caesarome

Re: Not getting wifi signal in my room

Posted by a Superuser, not a Sky employee. Find out more

@HYR 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Select "No, I still need help" at the bottom on the above link.

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