@SteveHorne you will havecto explain more before anyone can help ,you. As a first step runnthe Connection Check in the My Sky app which will give you the speed your hub is connected at. Click on thst and thecapp will show the history over the last 2 weeks and tge guaranteed speed for your line. If thecspeed is lower than the guarantee then thecapp should offer further help.
Not sure of the relevance of BT in this instance but internet soeed tests showcthecspeed to the device which isnt guaranteed as thst depends on several factors outside Sky's control mainly the WiFi speed in your home.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
