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Discussion topic: Not getting the right download speeds I'm supposed too

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This message was authored by: MRDavidP

Message posted on ‎11 Jun 2024 06:03 AM

Not getting the right download speeds I'm supposed too

I am supposed to get 150mbps but I am getting between 60 to 70mbps when downloading stuff on my xbox series X

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎11 Jun 2024 07:59 AM

Re: Not getting the right download speeds I'm supposed too

Posted by a Superuser, not a Sky employee. Find out more

@MRDavidP howis your xbox networked ? If you are using wifi you are probsbly measuring the speed of the Wifi connection to the hub. Posting your hub's connection stats will help show what is going on see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: TimmyBGood

Message posted on ‎11 Jun 2024 08:48 AM - last edited: ‎11 Jun 2024 08:48 AM

Re: Not getting the right download speeds I'm supposed too

Posted by a Superuser, not a Sky employee. Find out more
@MRDavidP wrote:

I am supposed to get 150mbps 

I'd observe that Sky doesn't have a speed band with a 150Mbs guarantee: for a 150Mbs broadband service the 'guarantee' is 100Mbs.

 

100Mbs arriving at a router could easily be '60 to 70' over WiFi to a client device.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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