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Discussion topic: None of our devices are connected to WiFi even though your service checker says all ok?

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Kimmac1
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None of our devices are connected to WiFi even though your service checker says all ok?

‎20 Sep 2024 11:47 AM

None of our devices are connecting to WiFi even though your checker says no problem

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: None of our devices are connected to WiFi even though your service checker says all ok?

‎20 Sep 2024 12:06 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kimmac1 you are not talking to Sky by posting in the forum. Best advice is work through this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

 

When runningbthe online test the intial result you see is from the last routine test you need to click on the broadband test to see the current pisition.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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