No wireless after full outage today.

[Col661]

I have had wireless disconnection on many occasions over the last 3/4 months,sometimes as many as 3 times aday. But today I lost full connectivity between 12 and 13:00 approx. The cabled network is now intermittent and the wireless has failed to reestablish.

I have checked all cables and unplugged sky box for 5 mins before plugging back in. But this has not resolved the issue.

[Highlinder]

@Col661 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.