No wifi signal in some rooms

[Ed38]

Router is well positioned in centre of house but wifi doesn't reach some Rooms 

[Ed38]

I think the service is guaranteed to deliver wifi to every room. Is it possible to get a booster?

[TimmyBGood]

@Ed38 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

[Ed38]

Please provide the number I need to call and I'll get a diagnosis. Thanks

[Chrisee]

@Ed38 you can call 150 on your Sky Talk line or any Sky customer services number starting 03 which you can find by following the contact us link at the bottom of the page.

WiFi signsl strength in different rooms in uour property are determined by the layout and type of construction of your home and essentially isnt something Sky can control.