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Discussion topic: No wifi on my printer

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This message was authored by: Steve519

Message posted on ‎27 Jul 2025 06:11 PM

No wifi on my printer

Before I had fibre optics my 6 month old hp printer was working fine now I can't install WiFi my laptop keeps saying printer offline

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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎27 Jul 2025 06:24 PM

Re: No wifi on my printer

@Steve519 If you only did a fibre upgrade, then that would not effect the operation off a previously connected printer, and wi-fi is not installed on anything!

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This message was authored by: Chrisee

Message posted on ‎28 Jul 2025 07:07 AM

Re: No wifi on my printer

Posted by a Superuser, not a Sky employee. Find out more

@Steve519 did you get a new hub when you switched to fibre? In my experience HP printers can be a pain to connect to a new WiFi router. Various methods can work first factory reset the printer by following the instructions on HP's support site for your model. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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