0

Discussion topic: No wifi just flashing green ligh yet sky check says its ok,nothing is connecting

Reply
This message was authored by: Millie13

No wifi just flashing green ligh yet sky check says its ok,nothing is connecting

No internet juat flashing hreen ligh.Sky check says all ok, nothing connects,my home  sucurity cameras work off the wifi 

Reply

All Replies

This message was authored by: Daniel0210

Re: No wifi just flashing green ligh yet sky check says its ok,nothing is connecting

Posted by a Superuser, not a Sky employee. Find out more

@Millie13 
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Reply