Discussion topic: No wifi for 3 days
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Message posted on ‎07 Nov 2024 06:43 PM
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No wifi for 3 days
We don't have any WiFi for the last three days. We have tried all the advice given in line and still not working
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All Replies
Message posted on ‎08 Nov 2024 10:51 AM
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Re: No wifi for 3 days
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on ‎10 Nov 2024 11:02 AM
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Re: No wifi for 3 days
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
Message posted on ‎10 Nov 2024 03:26 PM
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Re: No wifi for 3 days
This is not resolved!!!
Message posted on ‎10 Nov 2024 03:30 PM
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Re: No wifi for 3 days
@ArthurRoad I can re-escalate this for you, but you have to interact with the team to get this fixed. Would you like this done?
If you have found this solution helpful please tick this as the answer.
Message posted on ‎11 Nov 2024 08:30 AM
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Re: No wifi for 3 days
Thanks for escalating again. We've sent an invite to @ArthurRoad.
Tom
Message posted on ‎11 Nov 2024 08:37 AM
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Re: No wifi for 3 days
I am happy to interact with anyone but the responses take such a long time that I simply cannot sit and wait for your team to interact with me! This situation is infuriating. Please can someone call me on my mobile. Thank you
Message posted on ‎13 Nov 2024 08:31 AM
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Re: No wifi for 3 days
Hi @ArthurRoad
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
Message posted on ‎23 Nov 2024 01:31 PM
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Re: No wifi for 3 days
This is not resolved!!
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