Discussion topic: No wifi connection in certain parts of home
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Message posted on 30 Jul 2024 10:46 AM
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No wifi connection in certain parts of home
As previous problem with bt before moved to sky, there is no wifi connection in certain parts of the home predominantly upstairs. Had to have 2 boosters with bt however even then was not the best
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Message posted on 30 Jul 2024 11:00 AM
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Re: No wifi connection in certain parts of home
@Lesley0605 If you had this problem with BT,and do so with Sky then you will have to speak to Sky about getting boosters.
If you have found this solution helpful please tick this as the answer.
Message posted on 30 Jul 2024 11:26 AM
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Re: No wifi connection in certain parts of home
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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