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Discussion topic: No voice light, connected but no internet

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This message was authored by: Stevenandlolly4

No voice light, connected but no internet

After a power outage, the light for voice on my router has gone out and no Internet access when connected to broadband over WiFi, ethernet made no difference. I've gone through troubleshooting, I've restarted router and the fibre inlet, I've checked the broadband checker and the online configuration page and have had no change.
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This message was authored by: Chrisee

Re: No voice light, connected but no internet

Posted by a Superuser, not a Sky employee. Find out more

@Stevenandlolly4 this fault normally is caused by an issue with the server managing your connection. Normal fix is to power down your hub for an hour which should mean you connect to a different nodecwhich is working properly.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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