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Discussion topic: No signnal on router and no signal on laptop

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TracyQueen
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No signnal on router and no signal on laptop

‎28 Oct 2024 05:51 PM

There is no Internet connection on my laptop. No signal green light on hub can't troubleshoot 

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Chrisee
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Re: No signnal on router and no signal on laptop

‎29 Oct 2024 06:54 AM

Posted by a Superuser, not a Sky employee. Find out more

@TracyQueen if the connection is still down this morning and the service checker in the My Sky app is not telling you Sky are aware of a fault in your area give them a ring when their lines open to report the fault so they can get your line checked.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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TracyQueen
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Re: No signnal on router and no signal on laptop

‎29 Oct 2024 07:41 AM

Thank you I rang them last night and they said I need a new Wi-Fi. 

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