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Discussion topic: No signal on fibre in bedrooms on same floor

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This message was authored by Joh5 This message was authored by: Joh5

No signal on fibre in bedrooms on same floor

Basically got sky super fast and can't get a signal in the two bedrooms just 15 feet away from the router. Have plugged the "booster" (hexagon) into one of the bedrooms after being told it runs the WiFi through the electrics but it's still very poor to a PlayStation in one room and an echo dot in another bedroom 

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: No signal on fibre in bedrooms on same floor

Posted by a Superuser, not a Sky employee. Find out more

@Joh5 

Sky's boosters dont use the electrics for a backhaul connection. That would be a powerline adapter

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Joh5
Topic Author
This message was authored by Joh5 This message was authored by: Joh5

Re: No signal on fibre in bedrooms on same floor

Hi, yes sorry that's what it is! Tried having it in one of the rooms with no luck but can you tell me if it will work in an extension or does it have to be directly connected to the mains thanks. 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: No signal on fibre in bedrooms on same floor

Posted by a Superuser, not a Sky employee. Find out more

@Joh5 

It will work in any socket because it doesnt use the power cables for data it uses wireless. You need to place it halfway between the router and room that needs the signal boost, not in the room itself. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No signal on fibre in bedrooms on same floor

Posted by a Superuser, not a Sky employee. Find out more

@Joh5 wrote:

 

Have plugged the "booster" (hexagon) into one of the bedrooms after being told it runs the WiFi through the electrics  

 


Sky Max booster pods do not use Powerline networking.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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