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Discussion topic: No signal at back of house from sky max hub. How can I boost

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This message was authored by: lornsie

No signal at back of house from sky max hub. How can I boost

Hi, I've switched from BT to Sky and have the Sky Max hub but BT gave me boosters which covered the back of the house. I'm not getting a decent connection now. How can I boost the Sky Max hub?  @Skybroadband 

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This message was authored by: TimmyBGood

Re: No signal at back of house from sky max hub. How can I boost

Posted by a Superuser, not a Sky employee. Find out more

@lornsie 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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