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Discussion topic: No ont how do i contact sky

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This message was authored by: Tamsteas

No ont how do i contact sky

Can anyone help me. I've received my sky broadband box,all ready to plug in but I don't have an ONT and I can't get through to sky to ask when an engineer will fit this. All I get is a message saying problems can be sorted on line . 
can someone please send me a phone number with a person that actually speaks and not a robot 

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This message was authored by: Daniel0210

Re: No ont how do i contact sky

Posted by a Superuser, not a Sky employee. Find out more

@Tamsteas 
To call Sky dial 150 (free) from either a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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