No ont equipment or landline

[kakakaka]

We moved into an apartment recently and there is no ont equipment or landline. The broadband service was due to start last sunday and we still are unable to connect to the internet. Anyone know how to book an engineer visit?

[Chrisee]

@kakakaka you will need to talk to Sky so they can get Openreach out to sort the issue. To help I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

[kakakaka]

Do you know when they'll reach out? I still haven't received any messages.