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Discussion topic: No new fibre wifi upstairs in the house

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This message was authored by: brianandalison

No new fibre wifi upstairs in the house

I had wifi on the old copper system throughout the house.  Had Fibre fitted yesterday and all is good downstairs but no signal upstairs at

all now!  This is very disappointing as I have devices that need wifi upstairs.  How can this be resolved?  Do I need a booster to get the signal round the upstairs of the house?  Your help and advice would be greatly appreciated.

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This message was authored by: Chrisee

Re: No new fibre wifi upstairs in the house

Posted by a Superuser, not a Sky employee. Find out more

@brianandalison Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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