No modem (or email) and old BB cancelled

[Broadband66]

Upgraded my sky to include Broadband. My old B/B cancelled today but I received no email or message from Sky, Did not receive Modem and now have no Broadband

[caesarome]

Who was your previous supplier ?

[TimmyBGood]

@Broadband66 

And what activation date did Sky give you?

[Broadband66]

@TimmyBGood they did not give me an activation date. Got nothing from them except the usual email when i ordered.

@caesarome Eir

[Chrisee]

@Broadband66 if you are in Ireland you will need to call Sky Ireland if there are no details in the My Order section of the My Sky app.