No longer able to upgrade apps via the Sky router

[Trev2906]

For the past few days, l've been unable to update some apps via the Sky Router. However, l have no problems when l switch it off and use my mobile data!

[jamesn123 · Accepted solution]

Hi @Trev2906 

Over the weekend Sky had some issues with Google services like Play, YouTube etc, the issues are resolved now so things should be better for you?

[Trev2906]

Thanks.  Everything appears to be ok now, but this morning it appeared that l'd lost all of my 2TB of recorded programmes, as l had a constant error message about a problem with my hard disc storage. Despite following the Sky reset instructions several times, nothing worked. I was just about to call Sky to report the problem but l thought l'd give it one last try (reset). Jackpot!!