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Discussion topic: No internet!

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Naomi2023
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This message was authored by Naomi2023 This message was authored by: Naomi2023

No internet!

‎30 Jun 2023 08:58 PM

Our internet isn't working the lights on orange we've tried to re set it everything we work from home and just gone from 2 weeks or no service now no internet ?

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: No internet!

‎30 Jun 2023 10:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@Naomi2023 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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