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Discussion topic: No internet since sky fibre upgrade 6 weeks ago

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This message was authored by: 4043john

No internet since sky fibre upgrade 6 weeks ago

3 visits from City Fibre, all good at their end, on my 2nd router now showing good signal but still no WiFi connection.  Have gone through all the checks with Sky and City Fibre, still not working.  Been going on for 6-7 weeks now since installed.  My old WIFI was fine but Sky would not decrease my monthly bill unless I sign up for Sky fibre.  Has anyone else had the same problem and what was the outcome.  Many thanks.

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This message was authored by: JimM1

Re: No internet since sky fibre upgrade 6 weeks ago

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This message was authored by: 4043john

Re: No internet since sky fibre upgrade 6 weeks ago

Thankyou, I'm at a complete dead end - I was happy with my old WiFi then forced into Sky Fibre as the only means they would reduce my bill.

This message was authored by: JimM1

Re: No internet since sky fibre upgrade 6 weeks ago

@4043john You have no choice but to keep on at sky to find out why they cannot make it work on a CityFibre connection!

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