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Discussion topic: No internet route has 2 orange lights, have reset several times. Run test says no issues

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This message was authored by Rocky1976 This message was authored by: Rocky1976

No internet route has 2 orange lights, have reset several times. Run test says no issues

No internet route has 2 orange lights, have reset several times. Run test says no issues

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This message was authored by Dunkster74 This message was authored by: Dunkster74

Re: No internet route has 2 orange lights, have reset several times. Run test says no issues

Same problem here. 

Power - green

Internet - flashing amber

WiFi - green 

Voice - amber

 

Have run tests several times today and each takes 10-15 minutes rather than 20 seconds and at the end Sky report no issues detected! 

This message was authored by Highlinder This message was authored by: Highlinder

Re: No internet route has 2 orange lights, have reset several times. Run test says no issues

Posted by a Superuser, not a Sky employee. Find out more

@Rocky1976  & @Dunkster74  Would like to understand which test you are running to check your broadband status and to see what is wrong from the links below which one you are using.

https://www.sky.com/help/servicestatus#/uk/issues 

or this

https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic 




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