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Discussion topic: No internet or WiFi connection
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This message was authored by: Jen120817
Message posted on 01 Jul 2025 04:00 AM
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No internet or WiFi connection
The power on the box is on but I can't connect to the internet or WiFi.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Jul 2025 06:40 AM
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Re: No internet or WiFi connection
@Jen120817 it is possible the connection had been taken down for overnight maintenance if tgst applies it should be back this morning. If it isnt run the service checker in the My Sky app using a mobile connection which will tell you if Sky know about an issue affecting your line. If they dont call them to report the issue shen the lines open in the next hour.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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