No internet in my house

[AlexSaulter]

What would be nice is some tranpancey on the issue etc 

Also a timeline and what step they are at with . Rather than "yeah 48 hours we should have it fixed" 

Yes working from home is 0% priority however 90% of peoples household equipment and tech is on the internet now so its kind of poor the updates we are getting.

[daveNOS]

The outage in Nottingham which is affecting quite a lot of people(approximately 10,000 properties) is down to malicious damage of cables, Openreach are having to replace 700 meters of cables, they expect it to take at least a few days to full restore service.

You can read about it on the Nottingham Post website or social media pages.

[cookiemonsteruk]

@daveNOS 

Just read this

https://www.bbc.com/news/articles/ceqnd4dyz5yo

[alanwkoi]

Thanks for the information guys. Should I be phoning sky to let them know or wait it out? 

[cookiemonsteruk]

@alanwkoi 

Give sky a call incase its not fixed in 2 working days so that you can claim auto compensation

[OFM]

Same issue at our house - Oldham area. It has been like this for the past week!

[AlexSaulter]

This is what I mean with my comment.

It took two people from the community to link articles to let us know what is going on.

Sky have done nothing to inform us of this and using the service checker is pointless, as I knew I had no internet to being with or I wouldn't be checking.

Sky need to up their game and value customers be it domestic line or bussiness.

Thanks to the people that linked the news posts , must have been new as when I googled they were only 1 hour old.