24 Sep 2024 09:24 AM
I have recently changed to Sky Gigafast (as it was finally available in my area). Since doing so it has greatly improved the speed and service to my address e.g. better download speeds and online gaming.
The downside to this is that I cannot seem to schedule times for the router to stop internet activity to prevent my children staying up late on various devices.
Is there a way of getting this feature without having to change my broadband package?
24 Sep 2024 09:26 AM
Posted by a Superuser, not a Sky employee. Find out more@B34MAN Sky offer parental controls as part of the WiFi Max add-on bundle see https://www.sky.com/help/articles/sky-wifi-max-parental-controls
24 Sep 2024 09:35 AM
Thanks for the quick response @Chrisee
However, after clicking the link and then "check for upgrades" tab, it then says that I am "already on our fastes broadband at your address" and an unable to go any further.
The only option I have is to Return To My Sky.
24 Sep 2024 10:51 AM
Posted by a Superuser, not a Sky employee. Find out more@B34MAN you need tofind the option for WiFi Max which isnt a faster broadbsnd it's an add-on. It should be in the upgradecoptions unless you already bought it if you have you should have options for parental controls in the Broadband Product options. If stuck give Sky a call.
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