0

Discussion topic: No internet connection

Reply
This message was authored by Teeneybooppz This message was authored by: Teeneybooppz

No internet connection

I've made no internet connection since approx 7pm last night (29July), I've tried all methods to reconnect with no success, is anyone else having issues?

Reply

All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Teeneybooppz 

 

You would need to call sky on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.2
Remove all the full stops

 

To report the fault

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by Chrisee This message was authored by: Chrisee

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Teeneybooppz faults do happen unfortunately and given Openreach enginees were on strike yesterday there are likely to have been more than usual. Your line maybe restored over the weekend but you need to register the fault with Sky as soon as you can. The engineers are also striking on Monday so unfortunately it could be a few days before your service is sorted if it requires work on your line..

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Teeneybooppz
Topic Author
This message was authored by Teeneybooppz This message was authored by: Teeneybooppz

Re: No internet connection

Connection was restored around 12.30pm, thanks all 🥳🥳

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion