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No internet connection

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No internet connection

Hi There

We have been with Sky broadband for a few years & never had any problems. We got Sky Q installed with new hub & since then we are having issues, mainly with apps like Amazon, EBay & Sonos but other apps like banking, weather & FB are ok. I have looked into this so much to the point where I'm about to lose the plot but can't see what I'm missing!

Would appreciate any help/ suggestions.

Thanks.

Mrs Reid
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Oracle
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Re: No internet connection

Hi @Groovychick22

Going to need some more information to help.

- What exactly is the issue with the apps

- What devices

- Do these apps work fine on other WiFi networks

- What steps have you already taken to try and solve it

Is it all devices in the house or just certain ones

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