@Simonly1 there.can be an issue which gives these symptoms which is caused by a fault in the server managing your connection. Either force a disconnection by using the hub's web interface or power it down for an hour which should clear the fault.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
