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Discussion topic: No internet connection after activation date and no broadband by openreach today as arranged

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This message was authored by: Dawnee

No internet connection after activation date and no broadband by openreach today as arranged

Received sky hub activation yester dayand tried to activate. However even though all lights showing green no internet connection i.e. laptop and sky tv. Openreach shouldve activated today but do not believe they have yet. 

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This message was authored by: Daniel0210

Re: No internet connection after activation date and no broadband by openreach today as arranged

Posted by a Superuser, not a Sky employee. Find out more

@Dawnee wrote:

Received sky hub activation yester dayand tried to activate. However even though all lights showing green no internet connection i.e. laptop and sky tv. Openreach shouldve activated today but do not believe they have yet. 


@Dawnee 

Your post isn't clear as to whether activation was yesterday or today. It can happen any time up til midnight. 


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This message was authored by: caesarome

Re: No internet connection after activation date and no broadband by openreach today as arranged

Posted by a Superuser, not a Sky employee. Find out more

@Dawnee 

And if the activation was yesterday you might need to call Sky to speak to them about this,

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