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Discussion topic: No internet & checked all resets twice

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This message was authored by Terressa This message was authored by: Terressa

No internet & checked all resets twice

No internet and checked all possible issues and resets twice since midnight and it just went down.

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This message was authored by Ali1984 This message was authored by: Ali1984

Re: No internet & checked all resets twice

I have exactly the same problem

This message was authored by ZoeSmith This message was authored by: ZoeSmith

Re: No internet & checked all resets twice

Gone down in Swindon too.. I was on chat to my friend dang it

This message was authored by Harrylight01 This message was authored by: Harrylight01

Re: No internet & checked all resets twice

I have the same exact problem! Our wifi is supposed to be the super fast and drops out like no tomorrow. Then expect to still pay full price when its not working
This message was authored by Thomasecox This message was authored by: Thomasecox

Re: No internet & checked all resets twice

Gone down in Cheltenham too

This message was authored by 15yearswithsky This message was authored by: 15yearswithsky

Re: No internet & checked all resets twice

you have my sympathy, the SKY server is probably down, its nothing your end as usual.

you can check your router/modem page on the network at 192.168.0.1 (usually this address) and look at the connection details.

just have to wait for the server to come back online 

This message was authored by K_J This message was authored by: K_J

Re: No internet & checked all resets twice

We have the same problem, 

North Swindon.

This message was authored by Guelph This message was authored by: Guelph

Re: No internet & checked all resets twice

Same problem too, again in Cheltenham. Would help if Sky would list problem on the MySky app as it shows all systems working when really they are not!!!

This message was authored by Ah16 This message was authored by: Ah16

Re: No internet & checked all resets twice

Yup gone down in Swindon. Anyone elses back on yet? Still refreshing and nothing 

This message was authored by Ktay This message was authored by: Ktay

Re: No internet & checked all resets twice

Same in Derbyshire 🤨

This message was authored by Andaa This message was authored by: Andaa

Re: No internet & checked all resets twice

Same in London
This message was authored by 5treet This message was authored by: 5treet

Re: No internet & checked all resets twice

Same in Tyne and Wear

service Check is clearly useless as it thinks my hub is connected

This message was authored by AllyandJay This message was authored by: AllyandJay

Re: No internet & checked all resets twice

We have the same problem here.I have started the root twice. Very frustrating when you just get into bed. Ready to watch a good movie? 

This message was authored by AdamFlambard This message was authored by: AdamFlambard

Re: No internet & checked all resets twice

Same here in Cheltenham. Does anyone know what's going on as my partner needs the internet to work from home tomorrow 

This message was authored by 15yearswithsky This message was authored by: 15yearswithsky

Re: No internet & checked all resets twice

SKY's checker only checks the equipment is connected and working, but NOT if their server is up and or working !!

and I hate the selfheal page that always assumes it our equipment thats at fault, typical company defence policy.

its about time they posted when server updates are going to take place  or line work etc, this is the 21st century LOL

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