30 Jun 2023 04:07 PM
3 green lights on router, but green light on Voice not on, has not displayed an Orange light at all . What do I do?
30 Jun 2023 04:17 PM
Posted by a Superuser, not a Sky employee. Find out more
Where is the phone normally plugged into ? A bt/openreach mastersocket or the back of the sky hub
30 Jun 2023 04:42 PM
Into the master socket
30 Jun 2023 04:49 PM - last edited: 30 Jun 2023 04:50 PM
Posted by a Superuser, not a Sky employee. Find out more
The voice light only turns green when a phone is plugged into the sky hub for sky internet calls eg when you have a full fibre line.
Can you make outgoing calls and receive incoming calls and do you have a dial tone with the phone plugged into the mastersocket?
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