0

Discussion topic: No devices connect to wifi

Reply
This message was authored by Kirky4776 This message was authored by: Kirky4776

No devices connect to wifi

My sky q connects however no mini boxes or mobile devices connect or find the router.

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: No devices connect to wifi

Posted by a Superuser, not a Sky employee. Find out more

@Kirky4776 reboot the hub. Has anyone made any changes to the hub's set up as they may have hidden the SSID in which case you can reset the hub by pressing and holding in the reset pin until the poower led flashes. 

You can log into the hub with the SSID which is hidden by choosing the "Other Network" option on most devices and entering both the SSID and password - the default details are on the hub's label.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion