No connection - wifi password rejected over and over again.

[Mike146]

I am just connecting to Sky, having terminated a contarct with BT for boradband. I put in the Sky password for wifi over abd over again after connecting everything correctly and it is not accepted. I have checked the letters and figures, Is there a problem with the phone line - having terminated with BT?

[TimmyBGood]

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@Mike146 wrote:

Is there a problem with the phone line - having terminated with BT?

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The internet connection status doesn't relate directly to a local Hub login.

I'd suggest trying a hardware reset: https://www.sky.com/help/articles/find-and-change-your-wireless-password