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Discussion topic: No connection to Broadband

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This message was authored by: Kursat

Message posted on ‎26 May 2024 05:13 PM

No connection to Broadband

My broadband is not working for few days now and I don't know the reason their is not light for internet I have done everything that they have told me and this problem is still happening.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎27 May 2024 07:42 AM

Re: No connection to Broadband

Posted by a Superuser, not a Sky employee. Find out more

I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Addie15

Message posted on ‎27 May 2024 08:06 AM

Re: No connection to Broadband

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Kursat.

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This message was authored by: Addie15

Message posted on ‎29 May 2024 10:13 AM

Re: No connection to Broadband

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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