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Discussion topic: No connection Wi-Fi or broadband. All green lights are on

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Garrymiles
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This message was authored by Garrymiles This message was authored by: Garrymiles

No connection Wi-Fi or broadband. All green lights are on

‎03 Apr 2024 12:12 PM

No connection to Wi-Fi or broadband. All green lights are on. Followed process of 'holding button down' - not working

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: No connection Wi-Fi or broadband. All green lights are on

‎03 Apr 2024 03:18 PM

Posted by a Superuser, not a Sky employee. Find out more

@GarrymilesCan you follow from what router you have to what lights are showing on your router to see if this helps find the issues you are having.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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