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Discussion topic: No broadband

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This message was authored by Jonico07 This message was authored by: Jonico07

No broadband

Still no broadband bs37 any news sky 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: No broadband

Posted by a Superuser, not a Sky employee. Find out more

@Jonico07 

 

Seems BT is down as well. Any network outage will only be updated to the isp's after its fixed

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by GD1 This message was authored by: GD1

Re: No broadband

Posted by a Superuser, not a Sky employee. Find out more

@Jonico07  No point asking Sky through the foruma s they won't reply to your post.

 

What does it say here?  https://www.sky.com/help/servicestatus

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No broadband

Posted by a Superuser, not a Sky employee. Find out more

@Jonico07 
Sky sometimes update their Twitter page
https://mobile.twitter.com/SkyHelpTeam?


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by A4NEW This message was authored by: A4NEW

Re: No broadband

Also down in GL12 (near to BS37), been down since approx 6am this morning.  Was checking the phone line checker earlier today https://www.sky.com/help/servicestatus/broadband-and-talk but even that now errrors out with a Technical error.  

This message was authored by JamesS2924 This message was authored by: JamesS2924

Re: No broadband

BT broadband is working in GL12 but Sky hasn't been since 06:30ish (when my Netflix cut out!).

 

I saw that the technical error is now stating 'updating our systems'

This message was authored by A4NEW This message was authored by: A4NEW

Re: No broadband

Hearing that Sky broadband could be operational again in GL12 (all 3 green lights are on)

This message was authored by 6Jobbins This message was authored by: 6Jobbins

Re: No broadband

Still not working in bs37

This message was authored by A4NEW This message was authored by: A4NEW

Re: No broadband

Back down again (Internet = Amber)

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