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Discussion topic: No broadband

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This message was authored by Steve+Whitlock This message was authored by: Steve+Whitlock

No broadband

Having followed all of the help from sky I still have no broadband.  The phone line seems active but the internet light on the box remains amber

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This message was authored by GD1 This message was authored by: GD1

Re: No broadband

Posted by a Superuser, not a Sky employee. Find out more

@Steve+Whitlock  You would need to log this with Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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