Discussion topic: No broadband
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Message posted on 13 Nov 2025 06:02 PM
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No broadband
Sky still down 2 days later
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Message posted on 13 Nov 2025 06:10 PM
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Re: No broadband
@david+o+1 Service checker below may help!
If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.
https://www.sky.com/servicechecker
Message posted on 13 Nov 2025 06:13 PM
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Re: No broadband
My household has been off line for 30 hrs now. No TV no central heating. Still no update about an engineer visit. I've called 5 times, the last advisor was helpful, I was informed not to keep calling in and chasing updates as this resets my complaint to zero status, so if it does reach an engineer review inbox, it will revert back to an unactioned report. I guess they don't want people calling constantly.
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