No broadband or tv again!

[Shellfoz87]

Broadband has been on and off yet again for 2 days now!

When are you going to sort this problem?

It has been like this for the whole 5 years i have lived here.

I cant use some of my tv. The line was suppose to be changed as its a phone line and i dont have a phone

[Daniel0210]

@Shellfoz87 
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

Have you already reported this to Sky? 

[TimmyBGood]

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@Shellfoz87 wrote:

The line was suppose to be changed as its a phone line and i dont have a phone

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Not having a telephone handset plugged in isn't relevant to the broadband technology in use at the address. A 'phone line' (copper pair) carries either ADSL, FTTC or G.fast broadband.  FTTP runs over optical cable and is typically far more reliable on average, but can only replace a copper line if optical infrastructure is in the area.