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Discussion topic: No broadband just been installed

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This message was authored by James123458 This message was authored by: James123458

No broadband just been installed

Broadband got installed on 5th of April was working until the next day when an engineer came out to install sky box and TV wire and no Internet since then. 2 orange lights on broadband box 

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This message was authored by GD1 This message was authored by: GD1

Re: No broadband just been installed

Posted by a Superuser, not a Sky employee. Find out more

@James123458  Have you called sky to report this?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


James123458
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This message was authored by James123458 This message was authored by: James123458

Re: No broadband just been installed

Open reach engineer came out and fixed the problem. One week later now and the broadband is not working again 

This message was authored by Highlinder This message was authored by: Highlinder

Re: No broadband just been installed

Posted by a Superuser, not a Sky employee. Find out more

@James123458You will have to report this issue again to Sky.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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