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Discussion topic: No broadband gateway login.

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This message was authored by Jenna7055 This message was authored by: Jenna7055

No broadband gateway login.

Hi, since waking up there has been no wifi. On any devices and same with the sky tv. Even though in setting it says its connected. But its not working. I did a hard reset on the skymax hub didn't work.. on apple devices it asks me for a gateway login but that nothing to do with it. As my sky tv has no connection. Have looked at old threads and seen its happened many times but no answers to how it's fixed? 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No broadband gateway login.

Posted by a Superuser, not a Sky employee. Find out more

@Jenna7055 wrote:

 Have looked at old threads and seen its happened many times but no answers to how it's fixed? 


Typically only by logging a fault with Sky and then waiting for Openreach to repair the external circuit to the address.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chrisee This message was authored by: Chrisee

Re: No broadband gateway login.

Posted by a Superuser, not a Sky employee. Find out more

@Jenna7055 what is the light on the Sky Max hib showing? This link will help you find out what is weong see https://www.sky.com/help/articles/hub-lights-explained-max-hub 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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