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Discussion topic: No broadband for two days

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This message was authored by: danroadley

Re: No broadband for two days

Yeah I have green power, orange internet, and green phone. Been like it for the last two days. 

This message was authored by: Sammii861

Re: No broadband for two days

Mine is the exact same but sky are saying all looks good and now I have to wait until Tuesday and even then there's no guarantee it's going to be fixed. 🤦‍♀️ 

This message was authored by: JimM1

Re: No broadband for two days

Removed as OP has it all figured out.

This message was authored by: Sammii861

Re: No broadband for two days

Can you please stop sending this like we haven't tried this already. It's not our end because sky have said it's looking good it's the router I believe. 

This message was authored by: TimmyBGood

Re: No broadband for two days

Posted by a Superuser, not a Sky employee. Find out more

@Sammii861 wrote:

I really want to know how many people are having issues and if it's all over the country or just in one area. 


Typically lots, and both.  Sky Broadband supplies something like six million addresses in the UK, so at any particular point in time there are going to be thousands of individual Openreach circuit faults and Hub failures across the nation in addition to area outages.

 

For every one million subscribers a 99.9% success rate is 1000 unhappy households.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Sammii861

Re: No broadband for two days

Interesting. 

This message was authored by: Sammii861

Re: No broadband for two days

So do u think this issue is on there end and not in my house ? 

This message was authored by: Callump98

Re: No broadband for two days

I'm also in Nottingham, what shambles!

This message was authored by: Sammii861

Re: No broadband for two days

Isn't it strange how we all in Nottingham having the same issues and yet Sky say they can't see it.  Something isn't right here. 

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