Discussion topic: No broadband equipment

This message was authored by: Small30 · ‎28 Jan 2023

I put order with sky over a week ago and still not received my equipment to my home address. The broadband will be going live in 6 days time. When I check my order there is nothing on my account

This message was authored by: Highlinder · ‎28 Jan 2023

@Small30So it says that there is no orders in progess on your account?

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This message was authored by: Highlinder · ‎28 Jan 2023

@Small30So it says that there is no orders in progess on your account?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Small30 · ‎28 Jan 2023

Yes on my account says there is no order.

This message was authored by: Highlinder · ‎28 Jan 2023

@Small30Think you need to call Sky it looks like the order has been cancelled for some reason. Do you have any other services with Sky like TV or mobile?

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This message was authored by: Small30 · ‎28 Jan 2023

I don't have any other products with sky. I think I will call them. Thank you for your help

This message was authored by: Highlinder · ‎28 Jan 2023

@Small30Come back and let us know the outcome of your call Sky.

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Discussion topic: No broadband equipment

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