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Discussion topic: No broadband and no 4g
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This message was authored by: Pete126
Message posted on 12 Nov 2024 10:30 PM
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No broadband and no 4g
My broadband is down, no Internet but also I have no 4g connection
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This message was authored by: Mags92
Message posted on 12 Nov 2024 10:43 PM
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Re: No broadband and no 4g
I also have this issue
This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Nov 2024 06:44 AM
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Re: No broadband and no 4g
@Pete126 & @Mags92 the failure of 4g is very unlikely to be connected to the broadband failure so needs to be reported separately. If you log into the My Sky app go to the service checker it should tell you if Sky are aware of an issue affecting your line. If it doesnt call Sky when their lines open and report the issue.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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