@Rachaelbown This is a customer led community, no one here can investigate anything. Sky also would not know who you are from a community post so even they couldn't investigate.
Is your broadband actually dropping or is it your wifi having issues? the 2 are different issues.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
