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Discussion topic: No WiFi done every possible check an reset it’s your end

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This message was authored by: Gavin107

No WiFi done every possible check an reset it’s your end

No WiFi just orange lights done every check I reset it's gotta be your end 

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This message was authored by: A_A

Re: No WiFi done every possible check an reset it’s your end

Same here, this is ridiculous 

This message was authored by: JJ54

Re: No WiFi done every possible check an reset it’s your end

Same again. Slow blinking green light.

This message was authored by: Sc1987

Re: No WiFi done every possible check an reset it’s your end

Same here, least im not the only one. We here in west sussex

 

This message was authored by: A_A

Re: No WiFi done every possible check an reset it’s your end

Must be a nationwide issue as I'm in Yorkshire, disappointed that it's not been resolved yet 

This message was authored by: Jade7223

Re: No WiFi done every possible check an reset it’s your end

Same here in Somerset 

This message was authored by: Daniel0210

Re: No WiFi done every possible check an reset it’s your end

Posted by a Superuser, not a Sky employee. Find out more

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Based on the time you’ve all posted it’s worth pointing out that any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

 

▪️

@A_A 

You were given the same advice in January. If it was a nationwide problem the forum would be awash with posts. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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