Discussion topic: No WiFi, box won’t even turn on.
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Message posted on 11 Sep 2025 09:13 PM
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No WiFi, box won’t even turn on.
Got hit by a lightning storm, WiFi went off and hasn't turned back on since, all I've had is 'check if there is an outage in your area' and 'test your connection' once I finally get through the test connections pages it asks me to book an engineer but the page to book an engineer is down and I can't call anyone as there service drops every other minute. I'm stuck on what to do now. Can't get ahold of sky and when I eventually do, it just tells me to check the connection.
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Message posted on 11 Sep 2025 09:51 PM
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Re: No WiFi, box won’t even turn on.
@Cameron46 You do need to call sky and arrange a replacement hub, there is no other way! You will find the number to call on the link below!
https://www.sky.com/help/articles/sky-scams-help
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