@Andrew0105
Have you tried rebooting your broadband hub at the mains, if that doesn't work them I'm not sure what you have tried so if you haven't try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
