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Discussion topic: No WiFi Or Very Bad WiFi

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This message was authored by GregoryRasputin This message was authored by: GregoryRasputin

No WiFi Or Very Bad WiFi

My partner moved into a new build and for some reason the internet engineers decided to put the OpenReach device in the living room, which is at the farthest part of the house.

All the bedrooms are at the far end of the house which is about 30 feet or more away from the Sky router.

 

The image shows were the OpenReach device is and the Sky router is on the window sill which is the only place it can sit due to the length of the Ethernet cable.

IMG_7540.jpeg

The bedrooms either get really bad internet or no internet via WiFi, so can I use a longer Ethernet cable to move the Sky router, if not, are there any recommended repeaters/extenders?


Thansk

 


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: No WiFi Or Very Bad WiFi

Posted by a Superuser, not a Sky employee. Find out more

@GregoryRasputin  They could buy a longer ethernt cable to move the hub further into the room, at that location I dare say the only place getting good wifi is outside.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: No WiFi Or Very Bad WiFi

Posted by a Superuser, not a Sky employee. Find out more

@GregoryRasputin  They could buy a longer ethernt cable to move the hub further into the room, at that location I dare say the only place getting good wifi is outside.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


GregoryRasputin
Topic Author
This message was authored by GregoryRasputin This message was authored by: GregoryRasputin

Re: No WiFi Or Very Bad WiFi

A longer Ethernet cable is doable, I was worried the longer the length the more it would degrade the quality.

This message was authored by GD1 This message was authored by: GD1

Re: No WiFi Or Very Bad WiFi

Posted by a Superuser, not a Sky employee. Find out more

@GregoryRasputin  A decent cat 5e cable won't cause any degradation from the ONT to the hub.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No WiFi Or Very Bad WiFi

Posted by a Superuser, not a Sky employee. Find out more

@GregoryRasputin 

 

Cat-rated ethernet cable works up to 100 metres with no discernable loss of speed.

 

A window sill is a very bad place for a router because they cook in direct sunlight and have an unfortunate habit of displaying the WiFi credentials label to the world.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No WiFi Or Very Bad WiFi

Posted by a Superuser, not a Sky employee. Find out more

@GregoryRasputin 

 

I'd add that it may also be possible to carefully relocate the ONT within the limits of its optical pigtail: that's a truly horrible location they've chosen.  Unfortunately if the pigtail has no slack, that's more difficult and may require an optical extension which isn't strictly legitimate.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
GregoryRasputin
Topic Author
This message was authored by GregoryRasputin This message was authored by: GregoryRasputin

Re: No WiFi Or Very Bad WiFi

Thanks @GD1  and @TimmyBGood I shall go for long Ethernet Cable, should be able to get it to the hall doing that 😁

The kids willl be Happy Spotify and YouTube will work flawlessly at last.

 

I couldn't believe that OpenReach had placed it there, I assumed they would have put it in the hall near the fromt door, that way everyone would have had good internet.

 

Anyhow, thanks again guys.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No WiFi Or Very Bad WiFi

Posted by a Superuser, not a Sky employee. Find out more

@GregoryRasputin 

 

No problem.

 

Put a sticker over the Hub label though ; )

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Sttart This message was authored by: Sttart

Re: No WiFi Or Very Bad WiFi

Wifi **bleep** 

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