Discussion topic: No Sky Q internet connection on main box flashing amber I’ve switched off, reset and pressed the WPS
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Message posted on 27 Dec 2023 09:59 AM
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No Sky Q internet connection on main box flashing amber I’ve switched off, reset and pressed the WPS
I have reset, turned off and pressed WPS. This keeps happening frequently and getting really frustrated.
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Message posted on 27 Dec 2023 10:01 AM
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Re: No Sky Q internet connection on main box flashing amber I’ve switched off, reset and pressed the
It keeps saying no network connection but my service status is fine etc
Message posted on 27 Dec 2023 10:43 PM
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Re: No Sky Q internet connection on main box flashing amber I’ve switched off, reset and pressed the
@CrowsonkPressing the WPS will do nothing really for you unless you are trying to connect a device that is connecting via Wi-Fi to your network that is what the button is for. If you have a flashing internet light and it is amber it is trying to connect back up. If this keeps happening then you do have an issue.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If you have found this solution helpful please tick this as the answer.
Message posted on 30 Mar 2024 04:42 PM
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Re: No Sky Q internet connection on main box flashing amber I’ve switched off, reset and pressed the
My sky box keeps freezing
my WiFi doesn't work around the house and I've purchased additional boosters too.
my router has an amber flashing light
Message posted on 30 Mar 2024 05:15 PM
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Re: No Sky Q internet connection on main box flashing amber I’ve switched off, reset and pressed the
@Voller Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If you have found this solution helpful please tick this as the answer.
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